Last Updated: 2/19/2026

Known Issues & Workarounds

Current Known Issues

[Issue Title]

Status: Investigating / In Progress / Scheduled for Fix
Affected Users: [Describe who is affected]
Reported: [Date]
Expected Resolution: [Date or TBD]

Description: [Describe the issue]

Workaround: [Provide temporary solution if available]

Updates:

• [Date]: [Status update]

[Issue Title]

Status: Investigating / In Progress / Scheduled for Fix
Affected Users: [Describe who is affected]
Reported: [Date]
Expected Resolution: [Date or TBD]

Description: [Describe the issue]

Workaround: [Provide temporary solution if available]

Updates:

• [Date]: [Status update]

Recently Resolved Issues

[Issue Title]

Resolved: [Date]
Description: [Brief description]
Solution: [How it was fixed]

How to Report a New Issue

1. Check if the issue is already listed above
2. Search the knowledge base for similar problems
3. If it’s a new issue, escalate to the technical team
4. Document the issue thoroughly:
   • Steps to reproduce
   • Error messages
   • Affected users/accounts
   • Screenshots or videos
   • Browser/device information

Communication Guidelines

When informing customers about known issues:

• Acknowledge the problem
• Provide a workaround if available
• Set realistic expectations for resolution
• Offer to notify them when fixed
• Thank them for their patience