Last Updated: 2/12/2026

Getting Started with Web Wiki

Welcome to Web Wiki, your team’s collaborative knowledge base. This comprehensive guide will help you understand everything you need to know to become a power user.

Quick Overview

Web Wiki is designed to be intuitive and powerful. Here’s what you can do:

• Create articles using our WYSIWYG or Markdown editor
• Organize content in a flexible folder structure
• Collaborate with team members through @mentions
• Link content using @article-name syntax
• Search across your entire knowledge base instantly
• Track changes with version history over time

Understanding the Interface

The Sidebar

The left sidebar is your navigation hub. It contains:

• Space Selector - Switch between different workspaces
• Folder Tree - Navigate through your content hierarchy
• Quick Actions - Create new articles or folders
• Recent Items - Access recently viewed content

The Content Area

The main content area displays your articles with:

• Header - Title, author, and modification date
• Body - The article content with rich formatting
• Outline - Jump to different sections quickly
• Actions - Edit, share, and manage your article

Creating Your First Article

To create your first article:

1. Click the + New button in the sidebar
2. Choose a template or start from scratch
3. Write your content using rich text formatting
4. Save and share with your team

Article Templates

We provide several templates to get you started:

Formatting Your Content

Basic Formatting

Web Wiki supports all standard Markdown formatting:

• Bold text for emphasis
• Italic text for subtle emphasis
• inline code for technical terms
• Links for references

Code Blocks

For longer code snippets, use fenced code blocks:

function greet(name) {
  return `Hello, ${name}!`;
}
 
console.log(greet('World'));

Tables

Create tables for structured data:

Blockquotes

Use blockquotes to highlight important information or quotes from other sources.

Organizing Your Content

Folders

Folders help you organize related articles:

1. Click the folder icon in the sidebar
2. Select New Folder
3. Name your folder and set visibility
4. Drag articles into the folder

Visibility Settings

Control who can see your content:

• Private - Only you can see it
• Team - Your team members can view
• Public - Anyone with the link can access

Collaboration Features

Mentions

Notify team members by mentioning them:

Hey @john.doe, can you review this section?

Comments

Add comments to discuss specific sections:

1. Select the text you want to comment on
2. Click the comment icon
3. Write your feedback
4. Submit to notify relevant team members

Real-time Editing

Multiple users can edit the same document simultaneously. Changes are synced in real-time with conflict resolution.

Pro Tips

Keyboard Shortcuts

Use keyboard shortcuts for faster navigation. Press Cmd+K to open the command palette.

Linking to Other Articles

You can link to other articles using the @ symbol:

Check out the @api-reference for more details.

This creates a clickable link that takes readers directly to the referenced article.

Search Tips

Use advanced search operators:

• title:keyword - Search only in titles
• author:name - Find articles by author
• tag:label - Filter by tags
• "exact phrase" - Match exact phrases

Integrations

Web Wiki integrates with your favorite tools:

Slack Integration

Get notified in Slack when:

• Articles are updated
• You’re mentioned in content
• Comments are added to your articles

GitHub Integration

• Sync documentation from repositories
• Link PRs and issues to articles
• Automatic versioning with commits

Jira Integration

• Embed issue previews
• Link articles to epics
• Track documentation alongside sprints

Best Practices

Writing Good Documentation

1. Start with the why - Explain the purpose upfront
2. Use clear headings - Help readers scan content
3. Include examples - Show, don’t just tell
4. Keep it updated - Outdated docs are worse than no docs
5. Get feedback - Ask readers to review

Organizing Your Knowledge Base

• Use consistent naming conventions
• Create a logical folder hierarchy
• Tag articles for cross-cutting concerns
• Archive outdated content instead of deleting

Getting Help

The Jolli Agent Bot

The Jolli Agent Bot is always available to assist you. Click the Edit button to enter edit mode and access the AI assistant.

The bot can help you:

• Generate content suggestions
• Fix grammar and style issues
• Expand on your ideas
• Format complex content

Support Resources

• Documentation - Browse our help center
• Community - Join our user community
• Support - Contact our team directly
• Tutorials - Watch video walkthroughs

What’s Next?

Now that you understand the basics:

1. Create your first article
2. Explore the @api-reference
3. Set up integrations
4. Invite your team members

Happy documenting! 🚀